OUR STORY: In 1994, our founder began hand turning wood pens as gifts for his friends and family. This labor of love quickly turned into a thriving business, serving both individuals and corporations by crafting personalized, engraved pens from premium brands like the Cross, Waterman, Parker, and many more. By partnering with the great pen houses, we ensure the pens we engrave in-house are as reliable and excellent as we strive to be. Today, Dayspring Pens offers accuracy, speed, and quality while still taking the same care we would want our loved ones to receive. We Understand Custom We take special care at Dayspring Pens to ensure everything is exactly as you want it. We know that each order we receive is intended as a gift for someone special. 1. Our Process | Setting Up Your Custom Order Amazon will guide you through an easy, step by step process of customizing your order as you want it once you select the "Customize Now" button in the top right corner of the page. We then transfer your exact information into our program to ensure that there is no change from what you order and we deliver. A few notes to keep in mind: We highly recommend staying under the character limit of 25 letters and spaces for optimum sizing and placement. We do not make any changes or corrections to your requests including typos, punctuation, and capitalization. Please enter exactly what you would like engraved. 2. Our Process | Engraving Your Order Once we are ready to process your order, we select the pen you requested from our shelves. Next, we copy over your request, align your pen on the tray of our machine, and begin the marking process. In less than a minute, your pen is engraved perfectly. Engraving is not like any other decoration, it is a permanent personalization that will never wear off or fade. 3. Our Process | Finishing Your Order After we complete the engraving process, we hand polish the pen and place it in a quality gift box. From there is goes to our packing station where it is packed and prepared for shipment by the method of your choosing. Finally, your order is mailed and on its way home to you. Waterman In 1900, Waterman first gained notoriety at the Exposition Universelle In Paris, where it was awarded the gold medal of excellence. Ever since, the French have seen the brand as an icon. All our fine pens continue being made in France today. Waterman Hemisphere Rollerball - Black with Gold Appointments The Waterman Hemisphere Black with Gold Trim Rollerball Pen redefines timeless lines with a new focus on streamlined simplicity through its smooth black lacquered finishes and its brilliant 23 karat golden accents. This fine point rollerball is permanently personalized with precision engraving that appears lustrous gold on the cap. It comes equipped with a black ink refill, extras available as you order, presented in the classic Waterman gift box. Key Features Permanent Personalization Precision laser engraving by Dayspring Pens cuts into the barrel finish with your custom name or message. Gift Ready This Waterman pen comes ready to gift in a premium Waterman branded gift case with black ink inside the pen. The Finish Only the discreet golden gleam of its trim competes with the deep black of its lacquer. A powerful, contemporary combination, of timeless elegance. The Nib With a Waterman rollerball, you’re in touch with the purest traditions of liquid ink while enjoying effortless writing comfort.